Shipping Policy: USA & UK Delivery

Effective date: [To confirm: effective date]

Draft policy. Highlighted items must be confirmed by Patchify Store before launch. This policy is a starting structure and should be reviewed by a qualified professional for the USA and UK.

Where we deliver

We currently accept orders for delivery to addresses in the United States and the United Kingdom only.

Production time

Every order is made to your specifications, so production starts only after you have confirmed your order and approved its details.

[To confirm: standard production time]

Shipping to the United States

[To confirm: USA carriers, delivery times and shipping costs]

Shipping to the United Kingdom

[To confirm: UK carriers, delivery times, shipping costs, and who pays any import VAT or duties]

Shipping costs

Shipping costs for your order are included in or shown alongside your custom quotation.

Tracking

Where tracking is available for your shipment, we'll send you tracking details when your order ships.

Customs, duties and taxes

[To confirm: Explain who is responsible for any customs duties, import VAT or taxes for USA and UK deliveries]

Delivery address

Please make sure your delivery address is complete and correct when you confirm your order. [To confirm: What happens if an address is incorrect or a parcel is returned]

Lost or damaged parcels

If your order arrives damaged or doesn't arrive, contact us with your order reference. [To confirm: Time limit for reporting and how claims are handled]

Contact us

If you have any questions about this policy, contact Patchify Store at contact@patchifystore.com or through our contact page.